THE INFLUENCE OF ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) IN EMPLOYEES AT PT. CITA INTRANS SELARAS

https://doi.org/10.23960/simbol.v13i1.978
Published: Apr 28, 2025

Abstract:

Employees are now seen as the company's main asset and need to be nurtured to support the company's success and sustainability. PT Cita Intrans Selaras is a publishing company, and based on phenomena in the field, it can be seen that several employees fail to complete their work on time and meet company goals, so this shows that there is a lack of OCB development in the company. The purpose of this research is to determine the influence of Organizational Commitment on Organizational Citizenship Behavior in PT Cita Intrans Selaras employees. The hypothesis in this research is that organizational commitment can influence Organizational Citizenship Behavior in PT Cita Intrans Selaras employees. This research used a quantitative methodology with a total of 45 participants, PT Cita Intrans Selaras employees. The research instruments used to assess the variables in this research include the Organizational Commitment scale, modified based on Allen & Meyer's theory, and the Organizational Citizenship Behavior scale, modified based on Organ's theory. The data analysis technique used is simple regression analysis. The findings of this research show an R Square value of (0.584), which shows that Organizational Commitment has an influence of 58.4% on Organizational Citizenship Behavior, and the remaining 41.6% is influenced by other variables.

Karyawan kini dipandang sebagai aset utama perusahaan dan perlu dibina untuk mendukung kesuksesan dan keberlanjutan perusahaan. PT Cita Intrans Selaras merupakan perusahaan penerbitan, dan berdasarkan fenomena di lapangan terlihat beberapa karyawan gagal menyelesaikan pekerjaannya tepat waktu dan memenuhi tujuan perusahaan, sehingga hal ini menunjukkan kurangnya pengembangan OCB di perusahaan. Tujuan penelitian ini adalah untuk mengetahui pengaruh Komitmen Organisasi terhadap Organizational Citizenship Behavior pada karyawan PT Cita Intrans Selaras. Hipotesis dalam penelitian ini adalah komitmen organisasi dapat mempengaruhi Organizational Citizenship Behavior pada karyawan PT Cita Intrans Selaras. Penelitian ini menggunakan metodologi kuantitatif dengan jumlah partisipan sebanyak 45 orang karyawan PT Cita Intrans Selaras. Instrumen penelitian yang digunakan untuk menilai variabel dalam penelitian ini meliputi skala Komitmen Organisasi yang dimodifikasi berdasarkan teori Allen & Meyer dan skala Organizational Citizenship Behavior yang dimodifikasi berdasarkan teori Organ. Teknik analisis data yang digunakan adalah analisis regresi sederhana. Hasil penelitian ini menunjukkan nilai R Square sebesar (0,584) yang menunjukkan bahwa Komitmen Organisasi mempunyai pengaruh sebesar 58,4% terhadap Organizational Citizenship Behavior dan sisanya sebesar 41,6% dipengaruhi oleh variabel lain.

Keywords:
1. Organizational Citizenship Behavior
2. Organizational Commitment
3. Employees
Authors:
1 . Hilda Halida
UIN Maulana Malik Ibrahim Malang
2 . Abu Amar Nashih Bilqisth
UIN Maulana Malik Ibrahim Malang
3 . Abd Hamid Cholili
UIN Maulana Malik Ibrahim Malang
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How to Cite
Halida, H., Bilqisth, A. A. N., & Cholili, A. H. (2025). THE INFLUENCE OF ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) IN EMPLOYEES AT PT. CITA INTRANS SELARAS. J-Simbol: Jurnal Magister Pendidikan Bahasa Dan Sastra Indonesia, 13(1), 613–621. https://doi.org/10.23960/simbol.v13i1.978
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Issue & Section
Vol. 13 No. 1 (2025): J-Simbol: Jurnal Magister Pendidikan Bahasa dan Sastra Indonesia
Articles
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  1. Atmaja, D. S., Fachrurazi, F., Abdullah, A., Fauziah, F., Zaroni, A. N., & Yusuf, M. (2022). Actualization of performance management models for the development of human resources quality, economic potential, and financial governance policy in Indonesia Ministry of Education.
  2. Burgess, J., Dayaram, K., Lambey, L., & Afrianty, T. W. (2020). The challenges of human resource development in Indonesia. In Developing the workforce in an emerging economy (pp. 1-17). Routledge.
  3. Even-Zohar, I. (2021). The position of translated literature within the literary polysystem. In The translation studies reader (pp. 191-196). Routledge.
  4. Kurniawan. (2015). Pengaruh Komitmen Organisasi Terhadap Organizational Citizenship Behavior (OCB) PT X Bandung. Jurnal Manajemen, Vol.15, No.1, November 2015.
  5. Lee, K., Allen, N. J., Meyer, J. P., & Rhee, K. Y. (2001). The three‐component model of organisational commitment: an application to South Korea. Applied Psychology, 50(4), 596-614.
  6. Organ, D. W. (2014). Organizational citizenship behavior: It's construct clean-up time. In Organizational citizenship behavior and contextual performance . Psychology Press. (85-97).
  7. Organ, D. W., & Ryan, K. (1995). A Meta‐Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personnel Psychology, 48(4), 775-802.
  8. Pramana, C., Chamidah, D., Suyatno, S., & Renadi, F. (2021). Strategies to Improved Education Quality in Indonesia: A Review. Turkish Online Journal of Qualitative Inquiry, 12(3).
  9. Tewal dkk. (2017). Perilaku Organisasi. Bandung: CV. Patra Media Grafindo.
  10. Zarichanskyi, O. A., Sokurenko, V. V., & Yevdokimova, O. O. (2023). Professional responsibility and conscientiousness of civil servants at different stages of professional growth.